Shipping and Returns

Products are currently shipping within 25 business days.  Please allow 5-7 additional business days for standard ground shipping within North America.  Call 416-399-7396 or email orders@vitalalert.com to arrange shipping outside of North America.

Returns of unused product in original shipping containers are subject to a 10% restocking charge.   Call 416-399-7396 or email orders@vitalalert.com to arrange a return.

Privacy

All credit card transactions are processed using a secure third-party payment processing site, InternetSecure.  Credit card information, personal information, or other financial information is therefore not usually known to the website.  However, in the event that it is made known, that information is never revealed to anyone except to processing authorities or law enforcement agencies.  However, the provider of such information gives express permission to this website or its agents to use it in fraud investigation or for litigation.